began acquiring his lean skill during the mid 80's when he joined Toyota Motors in Kentucky. He began while Toyota was starting operations in the Georgetown, Kentucky plant. During his first six years he gained first hand experience as a supervisor and leader in manufacturing. The next four years, he supported the Toyota Supplier Support Center where he received training and experience with Kaizen and Toyota's TPS Masters. This was focused on teaching suppliers how to install and maintain lean processes and systems throughout their teams and companies.
After departing Toyota, Chuck has gone on to share his experiences as specialist and teacher of lean manufacturing methods with many clients. His early focus was on the tools, but he realized the strong need to adapt behaviors and habits and has focused considerable effort on the 'soft' skill, to allow organizations to maintain the benefits over many years.
Currently his work has moved beyond manufacturing into service and healthcare. Chuck is strong in leading teams in a multitude of environments. He can adapt into many situations based on years of a deep understanding of Toyota's principals. He resides in Georgetown, Kentucky with his family.
Chuck can be reached at:
before arriving to Toyota in the U.K., acquired his B. S. in Mechanical Engineering at the Royal Naval Engineering College. He spent 12 years working in operations including working as a shift manager for Toyota. This included learning kaizen at Toyota in Japan. Followed by ten years supporting other organizations in change leadership implementing lean process improvements across the entire enterprise. More skills were acquired by participating in a new model launch at Toyota in the U.K.
Andy's also held critical positions in both Ford and General Motor's operations, afterwords becoming a leader at McKinsey & Co. in design and execution of operational transformation and performance improvement programs. Working with manufacturers and in the service sector led him to focus on changing leadership's focus to help sustain the process improvements that were taken place with his support. Andy has a true vision of focusing on the entire lean enterprise from a culture and leadership perspective. His experience with many key functions like engineering, purchasing, supply chain, as well as significant experience in retail, provide him a wide background in leading change. Although focused on the organization's key customer measurements, he has a practical manner in which to engage an alignment of traits and habits to sustain the improvements. Andy is based out of the United Kingdom.
Andrew can be reached at:
Xu Hailong (Felix)
earned his bachelor degree of Mechanical Engineering from the National College. He worked for 15 years in operations with an accomplished track record in change leadership and lean enterprise implementation across different industries including consumer, automotive and industry products
Felix is very experienced in offering Lean support, with in depth experience of Time and Method Study, implementation of Factory Lean Transformation Projects in European and Asia factories.
He has been working on many lean transformation projects and pilots in many countries including Czech, Germany, Denmark and China. Key areas of expertise is Standard Procedures, 5S&VSM, Kanban, production line efficiency improvement using TAKT, line balance, MIFA,Heijunka, Kaizen Blitz and CI Teams, SMED,TPM and OEE. Total faith in the concept of continuously and systematically reducing Waste, exposing all the issues, identifying solutions and driving through the improvements.
Specialties: Line transformation and lean line design. Very experienced at communicating and training foreign English speaking management and workers. Focus totally in Gemba. Very patient with clients who have difficulty in accepting change and understanding the concept of Lean.
Felix is based in China
Felix can be contacted at: